PASSENGER GROUND SERVICES (E-Learning) 

IATA 旅客地面服务(线上课程)

Who is this course suitable for?

The IATA Certificate in Air Transport Fundamentals is designed for :

  1. New entrants to aviation/travel
  2. Existing industry staff

The objective of this course is to equip students with a comprehensive understanding of passenger ground operations, enabling them to manage passenger and baggage services efficiently, ensure compliance with aviation standards, and deliver excellent customer experiences.

Entry Requirements: 

Age:  

  • Minimum 16 years old. 

Language (English Track):  

  • At least a Pass (Grade C6) in GCE O-Level English or IELTS 5.5 

Academic (Local Students): 

  • Completed NITEC or Higher NITEC; or 
  • Obtained at least a Pass in one GCE O-Level subject (excluding English). 

Academic (International Students): 

  • Completion of High School Qualification (Grade 10 or equivalent). 

Graduation Requirements: 

  • Completion of all online modules and final assessment. 

The course includes modules such as: 

  1. Introduction to Airline and Airport Ground Operations 
  2. Passenger and Baggage Check-in Procedures 
  3. Dangerous Goods Regulations 
  4. Passenger Interaction and Customer Service 
  5. Aviation Security 
  6. Future Developments in Passenger Handling 

E-Learning (FullyOnline) –includes both synchronous (live) and asynchronous (self-paced) sessions, with digital assessments and virtual tutorials.

Full-time: 1.5 months (approximately 90 hours) 

Classes: 5 days per week, 3 hours per day 

Synchronous learning: 20 hours | Asynchronous learning: 67.5 hours | Assessments: 2.5 hours 

Application Fees: $200 

Tuition Fees: $2400 

Total: $2600